Both videos feature legendary British comedian John Cleese, best known from Monty Python's crew. The campaign marked AA's moving into central heating and boiler insurance market. In the first video Cleese tries to deal with central heating, in the second copes with a shower, which pours through his ceiling. Two videos – one minute of British humor.
Three short videos feature unfortunate people, who get involved in the situations you would try to avoid getting involved in. Their motto could be: do not trust the seller! They have to suffer because they have bought something different that they thought: pony instead of a horse or sour milk. AA Insurance promises that it will not happen again.